Serving The Chapel Hill Area for Over 40 Years!

Archive for December, 2015

A New Year’s Resolution for Your HVAC System: Maintenance!

We hope you and your family have had a good 2015… and that you’ll have an even better 2016. As the last days of the year fly past us, it’s time to start making our plans—or “resolutions” as they’re usually…

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Ways to Keep a Gas Furnace Running Safely Through Winter

Natural gas furnaces are the most common type of heating system found in homes throughout the country. The reason they’re so popular is because of the level of heat they can put out and their relatively low cost of operating…

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The 2 Types of Sump Pumps Explained

Sump pumps are an invaluable type of plumbing installation for homes that suffer from issues with water in the basement or crawlspace. A sump pump automatically takes care of the excess water: the water gathers in an excavated area (this…

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Signs That You Need to Call for Furnace Repairs

When a gas or electric furnaces stops working entirely, you’ll know right away that it needs repairs. But not all malfunctions in a furnace will create such immediate signs that there is a problem. During the early days of the…

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Can I Clean My Drains on My Own?

Drain cleaning is a job that we recommend homeowners have done once a year as part of their regular professional plumbing maintenance. It will help keep drains free of debris and build-up, making for a more dependable plumbing system and…

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Testimonials

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC

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Certifications & Affiliations

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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

Equipping all technicians with masks, gloves, and disinfectants.
Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
Requiring technicians to clean all surfaces with disinfectants before and after performing work.
Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.