Serving The Chapel Hill Area for Over 40 Years!

Archive for January, 2016

Has the Time Come to Replace Your Gas Furnace? 4 Ways to Tell

No heating system can last forever, no matter how well its owner maintains it and follows up any problems with prompt repairs. If you have a gas furnace providing your house with winter warmth, you will one day need to…

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Do You Need to Have a Slab Leak Fixed? Here’s How to Find Out

Slab leaks are one of the most difficult of all plumbing problems to find. These leaks in the hot and cold water lines in your home occur down in the concrete foundation, making it tricky to notice that they are…

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How to Set Your Thermostat This Winter

The thermostat is a vital part of maintaining comfort in your home throughout the year. Unfortunately, many people are often careless in the way they set their thermostats, turning them up and down throughout the day based on the whims of…

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Consider Installing a Whole-House Humidifier for Winter

Comfort during the winter takes more than just making sure that your heating system can provide your household with adequate warm temperatures. You also need to control the humidity. The level of moisture in the air has a significant effect…

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Should There Be Ice on My Heat Pump in Winter?

Heat pumps are an effective way to provide year-round comfort for a house, and advancing technology has made them more energy efficient during colder weather than they were previously. If this is the first winter you’ve used a heat pump…

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Testimonials

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC

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Certifications & Affiliations

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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

Equipping all technicians with masks, gloves, and disinfectants.
Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
Requiring technicians to clean all surfaces with disinfectants before and after performing work.
Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.