BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving The Chapel Hill Area for Over 40 Years!

Archive for May, 2016

Why Do the Drains in My House Smell Bad?

You work hard to make sure that you have a clean and attractive house. So when you start to notice foul smells wafting from one or more of the drains—unpleasant sewer odor smells—you’ll want to find out what’s wrong and…

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What to Do When Your AC Stops Working

Before the big heat of the summer arrives, it’s a smart idea to prepare yourself for air conditioning emergencies. There’s no guarantee that your air conditioner will be able to do its job without malfunctions for the entire summer (although…

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What Does a Reverse Osmosis System Do, And Should I Get One?

Homeowners are more concerned today than ever about the quality of the water piped to their homes through the municipal system. What is actually in the water you and your family drink and use to clean and cook? People are…

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No, Ice Appearing on Your Air Conditioner Is Not Normal!

One of the more common misunderstandings people have about air conditioners is that the presence of ice is a regular part of how they operate. This is simply not true! Your home’s air conditioner doesn’t use ice during any part…

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What Counts as a Plumbing Emergency?

Plumbing problems don’t work on a calendar or any sort of time table. In fact, sometimes they seem to do everything they possible can to happen at the worst times. This is the reason that we offer fast emergency plumbing…

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Warning Noises You May Hear from Your Air Conditioner

With the warm weather here—and probably here to stay for a good while—your home’s air conditioning system will start to put in a lot of regular work. Make sure that you have regular spring maintenance done, which will give the…

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The Benefits of a Tankless Water Heater

Water heaters are something that every home needs, and needs around the year. Whether it’s a hot summer or cold winter day outside, you will still need to rely on a supply of heated water from the taps, showerheads, and…

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Testimonials
See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
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Certifications & Affiliations
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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.