Serving The Chapel Hill Area for Over 40 Years!

Archive for July, 2016

What Makes a Heat Pump Different from an Air Conditioner?

A heat pump is one of the best options for home comfort available today, since it offers both air conditioning and heating in a single system. All your needs for comfort during the year can be taken care of in…

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My House’s Drains Smell Bad—What’s Wrong?

You want to keep as pleasant and inviting a home as possible. So when you begin to notice unpleasant odors inside your house that seem to be coming from one or more of the drains, you want to have the…

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What Does a Heat Pump Water Heater Do? Should I Have One Installed?

There are many more options today for residential water heaters than the standard storage tank model. (This is the water heater most people think of first, and they’re still the most common in the U.S.) One choice that’s available is…

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Is My Air Conditioner Enough to Take Care of Humidity?

High humidity is a major problem for comfort in Durham during the middle of the year. The old saying, “It’s not so much the heat, it’s the humidity,” is a reality that we deal with almost every day during the…

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What You Should Look for in a Plumber

We live in the Information Age. When you want to locate a service professional, finding information on one is easy. But there’s often too much information—meaning too many professionals—who pop up when you type a few terms into a search…

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Testimonials

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC

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Certifications & Affiliations

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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

Equipping all technicians with masks, gloves, and disinfectants.
Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
Requiring technicians to clean all surfaces with disinfectants before and after performing work.
Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.