Serving The Chapel Hill Area for Over 40 Years!

Archive for December, 2016

Drain Cleaning: A Good Way to Start the New Year

You may have a lot of resolutions for 2017 (or maybe you just like to call them “plans”). But if you don’t mind, we would like to suggest another to squeeze in. Don’t worry, it’s actually one that’s easy to…

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Should I Schedule Water Testing for My Home?

Yes, you should. Okay, you probably want more details than that. We just wanted to get that out of the way up front. If you’re asking this question, then you almost certainly need to have water testing. Why Water Testing Is…

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The Difference New Windows Can Make in Winter

Putting in new windows for a home is a job that people often associate with remodeling. It’s true that new windows can make an enormous difference in the look of a home, as well as create better light and atmosphere…

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Danger: Cracked Heat Exchanger in a Furnace

Putting the word Danger! right at the front of a title of a blog post about furnaces may make it sound like gas furnaces are inherently hazardous pieces of equipment. The truth is that natural gas furnaces—which are found in more homes…

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A Furnace’s 1st Day on the Job: Notice Any of These Issues?

The furnace that does the important job of keeping your home warm has probably been “on vacation” for most of the summer and well into the fall. But it’s almost time for the furnace to get back to work: temperatures…

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Testimonials

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC

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Certifications & Affiliations

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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

Equipping all technicians with masks, gloves, and disinfectants.
Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
Requiring technicians to clean all surfaces with disinfectants before and after performing work.
Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.