Serving The Chapel Hill Area for Over 40 Years!

Archive for July, 2017

Leak Detection Services as a Precaution

Previously, we’ve posted about hidden leaks and the ways you can tell that they’re occurring in your home—specifically the troublesome slab leak. Once you believe you have leaks in your household plumbing, you can call on plumbers to use leak…

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Why Does My AC Cost So Much to Run?

Here in the deeps of summer in Durham is when we’ll rely on our air conditioning systems the most. You’ll expect to see an increase in your electrical costs when the AC has to spend extra time running in order…

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5 Reasons You May Have High Water Bills

Here’s an unpleasant experience most of us are familiar with: your monthly bill arrives, and the amount on it is much higher than normal. Suddenly, your monthly budget plan has been thrown off, and you’re scrambling to find out exactly…

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Testimonials

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC

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Certifications & Affiliations

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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

Equipping all technicians with masks, gloves, and disinfectants.
Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
Requiring technicians to clean all surfaces with disinfectants before and after performing work.
Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.