BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving the Chapel Hill Area for Over 40 Years!

Why Won’t the Toilet Stop Running?

Posted on: June 26, 2017


After a toilet is flushed, which sends water from the tank down into the bowl, the tank starts to fill up once again with water coming from the fresh water feed line. Once the water reaches a set level in the tank, as detected by a float, the flow shuts off. You’ll be used to the sound: running water for around a minute or so after the flush.

But if you notice the water is continuing to run, there’s something wrong. You can try flushing the toilet again or jiggling with the handle; often times the problem won’t repeat. But if it does—or if this trouble persists—you have a running toilet that will need to be repaired. A toilet that runs longer than it should is a major water waster.

Reasons for a Running Toilet

The big question is in the title of the post, and there are a number of different answers. Most of the time, you’ll require professional bathroom plumbing repairs in Durham, NC to fix the problem. Don’t hesitate, since you’ll be wasting water and won’t be able to flush the toilet while the water is running!

  • Bad flapper: The flapper is the seal on the bottom of the toilet that opens to allow water from the tank to enter the bowl, and then closes over it to stop the flow. If the flapper deteriorates or can’t completely seal because of deposit build-up, water will keep leaving the tank and the water flow from the feed line won’t stop. A bad flapper will need to be replaced.
  • Broken float ball: The float ball is responsible for shutting off the water flow into the tank when the tank is filled to its pre-set level. If water continues to rise because of a broken float ball, it will go down the overflow tube into the bowl and the flow of water into the tank won’t stop. The float will need either repairs or a replacement.
  • Refill tube broken: The water entering the feed line comes in through the refill tube, which is poised over the overflow tube. If this tube breaks, it can mean a continuous flow of water.
  • Worn down gaskets: The gaskets between the tank and the bowl can lose their sealing, and this will allow water to continue to flow from the tank to the bowl. This is often a sign of a toilet that’s getting to old to keep around.

Choosing a Toilet Replacement

We want to consider that last point a bit more. Although a toilet of any age can start to have problems with running continuously, an older toilet is more likely to run into repair issues like this. If your toilet is regularly having to be repaired and is more than 20 years old, we strongly recommend replacing it. This isn’t only to stop repair trouble; it will also save you water. Old toilets can use 20% more water than even standard new models.

Bud Matthews Services is here for all your home service needs! You can reach us 24/7 when you need emergency repair work.

Testimonials
See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
See More Reviews
Certifications & Affiliations
X

We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.