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Heat Pumps in Chapel Hill, NC by Bud Matthews Services

The standard way homes receive heating and cooling during the year is with a combination of a central air conditioner and furnace in a cabinet that uses a single blower fan. But there is a way that homes can enjoy heating and cooling using only a single system. It’s called a heat pump, and it offers a number of advantages beyond providing the convenience of year-round comfort.

Bud Matthews Services has worked with heat pumps for many years, so no matter if you are considering having a heat pump installed for the first time in your home or you are looking for repairs for an older heat pump, you can turn to us to get the job done. We install and work on the best quality brands, and we are here 24/7 for when you need emergency assistance. Make us your source for comfort in Durham, NC.

The HVAC professionals at Bud Matthews Services provide comprehensive services for heat pumps in Durham, NC and the surrounding areas.

How a Heat Pump System Both Heats and Cools

A heat pump works much like an air conditioner: a compressor places refrigerant at high pressure, which then moves between a set of indoor and outdoor coils. Through condensation, the refrigerant absorbs heat in one location and then releases it in another through evaporation. What makes the heat pump different from the air conditioner is that it can switch the direction the refrigerant moves thanks to a component called a reversing valve. This allows the heat pump to change from working as an air conditioner (removing heat from indoors) to working as a heater (moving heat to the indoors). It only takes an adjustment on the thermostat to change the heat pump from one mode to the other.

Why You Should Consider a Heat Pump Installation

The biggest advantage of installing a heat pump is that it takes care of two comfort needs with one unit. There are other advantages to consider as well:

  • Energy–efficient heating: In cooling mode, a heat pump works at the same level of energy efficiency as a standard AC of the same size. But in heating mode, a heat pump has superior energy efficiency compared to most other heating systems. This is because heat pumps do not burn fuel to create heat, they instead use electrical power to move heat. A heat pump that’s well–matched to a home’s heating needs can mean hundreds of dollars in savings each winter.
  • Safety: Heat pumps are among the safest ways to provide a household with heating. They do not use heating oil or natural gas that might create toxic exhaust. In fact, their cabinets do not even warm up when in heating mode.

Call Us for Heat Pump Repairs and Maintenance

Although manufacturers build heat pumps to last for many years, there is no guarantee that one won’t encounter a malfunction at some point during its service life. For example, a failure of the reversing valve can cause a heat pump to become stuck in one mode. Whenever you have a heat pump that isn’t working as it should, you can call our technicians for repair service: we answer the phones 24/7. We also recommend you enroll in routine maintenance that will see that your heat pump receives biannual inspections and tune–ups to keep it operating as trouble–free as possible.

No matter what you are looking for in heat pump service in Durham, NC, you only need to call Bud Matthews Services to ensure that you have high quality work.

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
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Certifications & Affiliations

We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.