During this COVID-19 pandemic, we here at Bud Matthews Services are committed to protecting not only our crew but also our customers. We recognize that our services are of a special and often emergency nature. We remain fully committed to fulfilling the needs of our community, even as the potential demand for our services increases. […]
The kitchen is the place where everyone gathers for delicious food, drink, and memories. From holidays to summer gatherings, you want your kitchen to look the part for every occasion. For every kitchen design project from renovation to decoration, the team at Bud Matthews has the latest and greatest kitchen trends for your home. In […]
Most of the parts of an air conditioning system are essential for it to run. But if one part of an air conditioner deserves to be called the essential piece, it’s the compressor. This component is what allows the air conditioner to carry out a cooling cycle—it places the chemical refrigerant in the AC under pressure, turning […]
Humidity. You don’t like it. We don’t like it. None of us like it—at least not during the summer! Humidity makes hot days feel worse, forces air conditioning systems to work longer and run up bigger bills, and allows mold and mildew to develop inside homes. High humidity can even damage surface, warp wood, and […]
Central air conditioning systems started to become common for residential buildings in the 1970s. But many homes in the Durham area still rely on window units to provide their summer cooling. We recommend you have these window units replaced, either with a standard central air conditioning system (if you have ductwork in the house for […]
If you’re active about preparing your home for the summer, you’ve probably already schedule air conditioning maintenance. That’s great—there are few preventive home service jobs that are more effective than an annual inspection and tune-up for an AC. However, you might not have considered services for your ducts to prepare for the summer. Ducts are […]
To create lower temperatures indoors, your air conditioner uses the circulation of refrigerant, a chemical compound that can easily change between liquid and gaseous forms. As the refrigerant evaporates in the indoor coil of the AC, it absorbs heat and makes the air cooler. Then the refrigerant condenses in the outdoor coil, which releases the […]
Let’s all say a big “Hello!” to the official first day of spring, which is this week! For HVAC technicians like us, spring has an important meaning—it’s the season of air conditioning maintenance! This is when we encourage all our customers to arrange for a visit from one of our technicians to put their ACs […]
The beginning of the spring is the time to make sure the sump pump in your house is ready to do its job in case of flooding. Spring rains, snowmelt, and more water saturated into the ground bring the danger of water seeping—or flooding—into your basement. The entire purpose of the sump pump is to […]
The new modern work space encourages the “open office” layout. Instead of hallways and doors leading to shut-in smaller spaces, offices now are wide open—a more natural feeling that also permits the office to “breathe.” It’s also a layout that’s more conducive to teams working together and feeling connected to the other people in the […]
“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”
“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”
“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”
“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”
“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”
“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”
“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”
“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”
We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:
- Equipping all technicians with masks, gloves, and disinfectants.
- Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
- Requiring technicians to clean all surfaces with disinfectants before and after performing work.
- Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.