Archive for the ‘Drain and Sewer’ Category
You’ve got something wrong with the sewer line for your home. Maybe multiple drains are blocked or bad smells are wafting from sinks around the house. The sewer line probably needs to be cleaned out to restore your home’s drainage…Read More
The term storm drainage sounds dramatic, but it’s a basic part of the drainage system of your house. However, storm drainage can definitely prevent dramatic situations such as flooding, so it’s important to know a bit about what it is…Read More
There’s an old saying that the simplest solution to a problem is usually the best solution. We tend to find that’s true—but the problem is people often don’t know what the “simplest” solution is. It isn’t necessarily the quickest or…Read More
To paraphrase a famous novelist and playwright, “To have one drain clog may be seen as a misfortune. To have two seems like carelessness.” Okay, multiple drain clogs in your home don’t necessarily mean you’ve been careless (although scheduling regular…Read More
The end of the holiday season is now in sight. Once New Year’s is over, life will start to settle back into regular routines as 2018 begins. You may already have a few New Year’s Resolutions scribbled down and are…Read More
It’s the goal of all our plumbers to provide the best help possible to each of our customers, whether that means handling basic repairs for faucets or tackling a major repiping or installation job. Our customers often have questions about…Read More
We take pride in the large number of plumbing services we offer our customers. There’s no job too big or too small for us to take on! And speaking of big jobs, one we provide is full pipeline inspections for…Read More
A clogged drain is an unfortunate, but common, hassle for residential plumbing. You’ll probably need to have drain cleaning done in your house at some point, although we strongly recommend arranging for it every year as a preventive measure. It’s…Read More
Not all homes in the Durham area have access to a municipal sewer line. These homes have to instead rely on using a septic tank to handle the safe treatment and disposal of waste. If your home depends on a…Read More
“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”
“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”
“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”
“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”
“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”
“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”
“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”
“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”
We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:
- Equipping all technicians with masks, gloves, and disinfectants.
- Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
- Requiring technicians to clean all surfaces with disinfectants before and after performing work.
- Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.