Archive for the ‘Indoor Air Quality Service’ Category
Humidity. You don’t like it. We don’t like it. None of us like it—at least not during the summer! Humidity makes hot days feel worse, forces air conditioning systems to work longer and run up bigger bills, and allows mold…Read More
If you’re active about preparing your home for the summer, you’ve probably already schedule air conditioning maintenance. That’s great—there are few preventive home service jobs that are more effective than an annual inspection and tune-up for an AC. However, you…Read More
Winter in Durham can be a lovely season, especially if you don’t mind chilly weather. But it’s also a period when flu and cold germs run rampant, and people miss many days of work, quality time with their families, and…Read More
Now that we’re fully into the fall and the Halloween decorations are up, we’re also into the season for readying homes for the winter. We’ve previously discussed how important it is to schedule heating maintenance (whether you have a furnace…Read More
People right now are starting to make plans for the cooler weather, which means scheduling heating maintenance is a priority. But there are other things you can do for your home to prepare your HVAC system for the coming change…Read More
High humidity is a major problem for comfort in Durham during the middle of the year. The old saying, “It’s not so much the heat, it’s the humidity,” is a reality that we deal with almost every day during the…Read More
Even if you’ve only been through one of our summers, you know that North Carolina residents are no stranger to humidity! With temperatures just starting to warm up, springtime serves as a reminder that we are about to enter another…Read More
The time of the year usually associated with allergies and asthma is the spring. This is when the pollen count rises, and it’s definitely a time when people who have allergy and asthma issues are more likely to encounter health…Read More
“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”
“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”
“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”
“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”
“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”
“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”
“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”
“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”
We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:
- Equipping all technicians with masks, gloves, and disinfectants.
- Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
- Requiring technicians to clean all surfaces with disinfectants before and after performing work.
- Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.