Archive for the ‘Plumbing’ Category
The beginning of the spring is the time to make sure the sump pump in your house is ready to do its job in case of flooding. Spring rains, snowmelt, and more water saturated into the ground bring the danger…Read More
We thought about calling these “DIY plumbing horror stories” in the title, but that feels a bit gruesome. But make no mistake, the ways a botched do-it-yourself plumbing job can fail may make you feel like you’re living in your own…Read More
When you look at your monthly bills and see how much water your household has been using, do you feel a bit faint, or do you start seeing red? How can we be using this much water? you may be thinking. Unfortunately,…Read More
When you first notice water coming from a faucet at lower pressure than normal, you may think of it as a nuisance that will go away. Then you’ll find out how aggravating an issue low water pressure in a house…Read More
There are a number of important plumbing fixtures in your home that demand fast attention when something goes wrong with them. The bathroom toilet is probably the most prominent—when a toilet won’t work, or is leaking or overflowing, it’s something…Read More
You want your family to have clean drinking water—it’s the least you can expect from the water in your home! But sometimes water treatment systems are necessary, such as water purifiers and filters. But what about the pipes in your…Read More
You probably aren’t aware of this, but a large part of the plumbing for your house is located down in the concrete foundation slab. It’s an easy way to pipe water into the house, and it keeps the pipes out…Read More
The sump pump is one of the most useful plumbing appliances for a home. It’s also an appliance that homeowners hope they don’t actually have to use often, since it’s there in cases of emergencies when water floods down into…Read More
Our slogan at Bud Matthews Services is “For All Your Home Service Needs.” But did you know we also offer a number of commercial services as well? Our plumbers are qualified to handle commercial commercial plumbing in Durham, NC, and they are definitely…Read More
At Bud Matthews, our slogan is “For All Your Home Service Needs!” And we mean that: we provide complete services for plumbing, heating, air conditioning, ventilation, water heaters, indoor air quality, remodeling, and new construction. If your home needs it,…Read More
“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”
“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”
“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”
“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”
“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”
“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”
“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”
“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”
We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:
- Equipping all technicians with masks, gloves, and disinfectants.
- Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
- Requiring technicians to clean all surfaces with disinfectants before and after performing work.
- Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.