Archive for the ‘Plumbing’ Category
We can all do our part to help the environment by cutting down on the amount of water we use in our homes. There are some simple ways to reduce your household water usage, such as taking shorter showers, only…Read More
In our last post, we encouraged homeowners to start off the New Year with a great service to care for their plumbing: scheduling routine drain cleaning. There’s no better way to see a house enjoys a clog-free 2018 than to…Read More
The day after Thanksgiving is an infamous one for professional plumbers. To shoppers, this is “Black Friday,” when the crush is on for holiday shopping bargains. For plumbers, this is “Drain Cleaning Friday,” when we fan out in our trucks…Read More
[caption id="attachment_630" align="alignright" width="300"] Here’s a visual warning sign you may have a slab leak: cracked concrete foundation.[/caption] There are many different types of leaks that can affect a home’s plumbing system. One of the most difficult to deal with…Read More
Nobody wants to make an emergency call to a plumber at some odd hour of the night because a major plumbing disaster has hit their house. However, those strange laws of nature that say things will usually go bad when…Read More
There are a number of plumbing emergencies in a household that can send people into a panic. This is why any good professional plumbing contractor offers 24-hour service to handle these problems: we’ll put your mind at ease when a…Read More
One of the most important jobs we perform as a plumbing contractor in Durham, NC is piping service. This can mean as small a task as taking out damaged and leaking pipes and putting in new ones, all the way…Read More
Water leaks in homes contribute to an immense waste of water every year. According to the U.S. Environmental Protection Agency’s WaterSense program, the annual household leaks in the U.S. add up to 1 trillion gallons each year. That’s equal to…Read More
Previously, we’ve posted about hidden leaks and the ways you can tell that they’re occurring in your home—specifically the troublesome slab leak. Once you believe you have leaks in your household plumbing, you can call on plumbers to use leak…Read More
“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”
“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”
“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”
“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”
“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”
“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”
“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”
“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”
We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:
- Equipping all technicians with masks, gloves, and disinfectants.
- Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
- Requiring technicians to clean all surfaces with disinfectants before and after performing work.
- Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.