Archive for the ‘Plumbing’ Category
You certainly don’t need us to tell you how important the toilet is in your household. It’s just about essential a plumbing fixture as there is! (Although you might be surprised to know just how much of your indoor water…Read More
December is a time of year when many people go off on vacations. Sometimes it’s extended trips to stay with family for the holidays, other times it’s a way to spend the winter holidays in a sunnier, warmer climate. But…Read More
The water line: it’s the starting point of your home’s plumbing system. Without it, you wouldn’t have any fresh water coming from the municipal system, and many daily tasks would turn impossible. Fortunately, water lines are built for durability, and…Read More
If you’ve ever shut off a large appliance in your home like a dishwasher or laundry machine and then heard a surprising knocking sound coming from the plumbing pipes, you’ve just experienced water hammer. Although the term is sometimes used…Read More
We offer a wide range of services to homes in Durham. One of our most extensive services is plumbing. However, when people think of professional plumbers, they usually think of plumbers helping out with an emergency. Clogged drains, overflowing toilets,…Read More
We live in the Information Age. When you want to locate a service professional, finding information on one is easy. But there’s often too much information—meaning too many professionals—who pop up when you type a few terms into a search…Read More
Since 1963, copper piping has replaced galvanized steel and cast iron as the principal metal used for plumbing systems. There are many reasons for making the change over to copper: it’s lightweight, more flexible, and corrosion-resistant. However, copper pipes can…Read More
Plumbing problems don’t work on a calendar or any sort of time table. In fact, sometimes they seem to do everything they possible can to happen at the worst times. This is the reason that we offer fast emergency plumbing…Read More
The term hard water is one you may have heard tossed around in discussions of problems in homes, and yet not understood exactly what it meant. It is, admittedly, an odd term. (Isn’t hard water actually ice?) In this post,…Read More
“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”
“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”
“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”
“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”
“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”
“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”
“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”
“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”
We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:
- Equipping all technicians with masks, gloves, and disinfectants.
- Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
- Requiring technicians to clean all surfaces with disinfectants before and after performing work.
- Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.