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Serving the Chapel Hill Area for Over 40 Years!

Our Blog

Yes, Your Heat Pump Needs Fall Maintenance

We’ve written during the last few weeks about how important it is to arrange for heating maintenance during the fall so your home heating system will be prepared for the arrival of cold weather. If you have a heat pump for your home comfort, you might have read this advice and thought, “My heat pump already had […]

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Install a Humidifier to Prepare for Winter

Now that we’re fully into the fall and the Halloween decorations are up, we’re also into the season for readying homes for the winter. We’ve previously discussed how important it is to schedule heating maintenance (whether you have a furnace or a heat pump) as part of winter prep. But there are some new installations […]

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3 Reasons Your Water Heater Is Leaking

Have you noticed water starting to pool around the base of your storage tank water heater? If you have, and thought, “That can’t be a good sign,” you’re absolutely right! Leaking of any type in a water heater is a major problem that needs to be fixed as soon as possible. Leaks will quickly worsen, […]

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Is It Time to Replace Your Old Furnace?

As you do your fall preparations for the coming winter season, an important question to ask yourself is if you think your furnace can make it through the cold weather. If you’ve had the same gas furnace (the most common type of residential furnace) in your home for years, it may be at the age […]

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4 Items Not to Put Down a Garbage Disposal

We offer repairs and installations for many important household appliances, such as garbage disposals. Because we’re also a professional plumbing contractor, we know a great deal about how sink garbage disposals operate—and how they might break down. Although we’re always glad to come to your assistance to repair a broken disposal, we always want customers like […]

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How Professional Maintenance Strengthens Your Heater for Winter

The official start of fall is this week (the 22nd), and that marks the best time to call up our HVAC professionals and arrange for your home’s annual heating system maintenance. We recently wrote a post about why it’s a good idea to schedule this job early, as well as what the benefits it provides. We’d […]

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4 Signs You May Have a Water Line Problem

The water line: it’s the starting point of your home’s plumbing system. Without it, you wouldn’t have any fresh water coming from the municipal system, and many daily tasks would turn impossible. Fortunately, water lines are built for durability, and most of the time you won’t have to worry about getting fresh water into your […]

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Putting in a Humidifier for the Coming Cooler Weather

People right now are starting to make plans for the cooler weather, which means scheduling heating maintenance is a priority. But there are other things you can do for your home to prepare your HVAC system for the coming change in the weather. One of these things is to call indoor air quality professionals and […]

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September Is a Good Time to Arrange for Fall HVAC Maintenance

Although the official end of summer and start of fall doesn’t occur until the end of September, people are used to thinking of this as the first month of the new season. Temperatures will still hover around summer levels, but it’s the time of the year when homeowners start preparing for the cooler weather around […]

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What Is Water Hammer?

If you’ve ever shut off a large appliance in your home like a dishwasher or laundry machine and then heard a surprising knocking sound coming from the plumbing pipes, you’ve just experienced water hammer. Although the term is sometimes used to refer to any noise coming from pipes, it’s actually a specific kind of problem. […]

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Testimonials
See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
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Certifications & Affiliations
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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.