We offer a wide range of services to homes in Durham. One of our most extensive services is plumbing. However, when people think of professional plumbers, they usually think of plumbers helping out with an emergency. Clogged drains, overflowing toilets, no water from the faucets, etc. These are all plumbing troubles that we can fix, […]
It’s the second half of August, and the end of summer is in sight. But that doesn’t mean we can expect an immediate break from the hot weather. Your air conditioning system is going to need to keep running a big longer. Considering all the work that it’s already done so far this year, now […]
First, we’ll start by saying that if you’re planning on installing an air conditioner, either for a new home or as a replacement system, you must not do the job as a DIY project, nor should you hire an amateur to do it. You need professionals for many reasons, and one of them is that they’ll help […]
A sturdy storage tank water heater that receives regular maintenance and prompt repairs whenever necessary should last a household for many years. However, eventually the stress will start to overwhelm the system and it will need to be replaced: there’s no such thing as a “forever” water heater. In this post, we’ll help you with […]
The stress of a long summer can sometimes spell serious problems for an air conditioning system. Think of it like a car that’s going on a long trip: there always exists the chance that something could go wrong with the vehicle because of all that mileage. If you remembered to schedule spring maintenance for your […]
A heat pump is one of the best options for home comfort available today, since it offers both air conditioning and heating in a single system. All your needs for comfort during the year can be taken care of in one installation! Heat pumps operate in a similar way to the conventional air conditioner: a […]
You want to keep as pleasant and inviting a home as possible. So when you begin to notice unpleasant odors inside your house that seem to be coming from one or more of the drains, you want to have the problem solved as soon as possible. But… what is the problem? And how serious is it? There […]
There are many more options today for residential water heaters than the standard storage tank model. (This is the water heater most people think of first, and they’re still the most common in the U.S.) One choice that’s available is the heat pump water heater, which has plenty to recommend it. How a heat pump water […]
High humidity is a major problem for comfort in Durham during the middle of the year. The old saying, “It’s not so much the heat, it’s the humidity,” is a reality that we deal with almost every day during the summer. Why is humidity such a problem during warm weather? High humidity doesn’t actually raise […]
We live in the Information Age. When you want to locate a service professional, finding information on one is easy. But there’s often too much information—meaning too many professionals—who pop up when you type a few terms into a search engine. If you’re looking for a plumber in the Durham area, and you type “Durham […]
“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”
“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”
“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”
“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”
“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”
“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”
“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”
“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”
We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:
- Equipping all technicians with masks, gloves, and disinfectants.
- Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
- Requiring technicians to clean all surfaces with disinfectants before and after performing work.
- Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.