No matter the time of year, one essential appliance you’ll always need running in your home is the water heater. If your house is like most, you use a storage tank water heater to supply your family with the hot water that it needs throughout the day for cooking, cleaning, showering, and bathing. To help […]
The above is a question that HVAC technicians sometimes hear from homeowners, and it comes from a common misunderstanding about how air conditioners (as well as other refrigeration equipment) works. People are often aware that an AC uses a chemical blend called refrigerant, or Freon (a trademarked name used for many different blends) in order […]
The summer temperatures have arrived, and we can expect to see the outdoor thermometers continue to rise higher into the red as we press on into July. The air conditioning system in your home is probably already getting a good workout from handling the heat and humidity. But is it actually getting the job done […]
Since 1963, copper piping has replaced galvanized steel and cast iron as the principal metal used for plumbing systems. There are many reasons for making the change over to copper: it’s lightweight, more flexible, and corrosion-resistant. However, copper pipes can corrode under specific conditions, and they aren’t as invincible from damage as their reputation may […]
Routine maintenance is essential to see that your air conditioning system not only works at its best, but also doesn’t suffer from unnecessary malfunctions and breakdowns that will lead to its early retirement. HVAC technicians will take care of most maintenance tasks (they require experience, skills, and tools only available to professionals), but there’s one […]
You work hard to make sure that you have a clean and attractive house. So when you start to notice foul smells wafting from one or more of the drains—unpleasant sewer odor smells—you’ll want to find out what’s wrong and have it taken care of right away. There are a number of possibilities to explain […]
Before the big heat of the summer arrives, it’s a smart idea to prepare yourself for air conditioning emergencies. There’s no guarantee that your air conditioner will be able to do its job without malfunctions for the entire summer (although you can significantly increase its chances of being error-free by scheduling spring maintenance from professionals). […]
Homeowners are more concerned today than ever about the quality of the water piped to their homes through the municipal system. What is actually in the water you and your family drink and use to clean and cook? People are often upset to find out the answer. Fortunately there are solutions available to filter and […]
One of the more common misunderstandings people have about air conditioners is that the presence of ice is a regular part of how they operate. This is simply not true! Your home’s air conditioner doesn’t use ice during any part of the process of cooling down the indoor air. It uses the circulation of refrigerant […]
Plumbing problems don’t work on a calendar or any sort of time table. In fact, sometimes they seem to do everything they possible can to happen at the worst times. This is the reason that we offer fast emergency plumbing services. You can call us any time of the day or night, any day of […]
“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”
“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”
“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”
“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”
“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”
“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”
“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”
“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”
We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:
- Equipping all technicians with masks, gloves, and disinfectants.
- Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
- Requiring technicians to clean all surfaces with disinfectants before and after performing work.
- Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.