If you’re asking this question, you’re probably a bit confused. After all, furnaces don’t use water to run, do they? A boiler uses water, but a furnace heats up air with either gas burners or electric heating elements, and then sends the air into the ducts. And yet, there is it: water leaking out of the furnace […]
This isn’t a topic you want to think about often, but what happens if your house experiences a massive plumbing leak that threatens water damage and flooding? You may have seen this happen in movies, usually for comedy, but it’s a real issue and not funny at all when it happens to you. The damage […]
We thought about calling these “DIY plumbing horror stories” in the title, but that feels a bit gruesome. But make no mistake, the ways a botched do-it-yourself plumbing job can fail may make you feel like you’re living in your own little horror story. No scary monsters, but high bills, water damage, and sewage aren’t big […]
When you look at your monthly bills and see how much water your household has been using, do you feel a bit faint, or do you start seeing red? How can we be using this much water? you may be thinking. Unfortunately, there are many ways a house can waste water and send water bills skyrocketing. Some […]
When you first notice water coming from a faucet at lower pressure than normal, you may think of it as a nuisance that will go away. Then you’ll find out how aggravating an issue low water pressure in a house really is. It takes forever to fill up the bath, taking a shower turns into […]
If you think of a central heating system for a home that doesn’t use any ducts, you might first think of a hydronic boiler system. It’s true that boilers don’t need any ductwork because they send heat into rooms by circulating hot water into terminal points, such as radiators. These objects radiate heat off in […]
Energy efficiency is a major concern homeowners have when they are shopping for new appliances. Because furnaces are vital for home comfort and consume large amounts of energy during the winter, their efficiency ratings are important to consider when the time comes for a new system installation. If you are currently in the process of […]
There are a number of important plumbing fixtures in your home that demand fast attention when something goes wrong with them. The bathroom toilet is probably the most prominent—when a toilet won’t work, or is leaking or overflowing, it’s something you’ll want to have repaired immediately. Unless the issue is a simple one (and we’ll […]
We know the weather is still warm, but it’s already time to consider your home’s central heating—because soon it will be one of the most crucial systems in your house. We strongly advise you have regular maintenance for your heater with our technicians. We make it simple with our HVAC maintenance agreement. Once you have this […]
I guess we gave the whole game away in the title! But you aren’t reading our blog for suspense thrillers with big twists at the end—you want to know how best to take care of your HVAC equipment, and we’re here to help. We’ll assist with any HVAC services in Hillsborough, NC you may need, including for […]
“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”
“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”
“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”
“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”
“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”
“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”
“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”
“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”
We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:
- Equipping all technicians with masks, gloves, and disinfectants.
- Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
- Requiring technicians to clean all surfaces with disinfectants before and after performing work.
- Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.