Our slogan at Bud Matthews Services is “For All Your Home Service Needs.” But did you know we also offer a number of commercial services as well? Our plumbers are qualified to handle commercial commercial plumbing in Durham, NC, and they are definitely the people you want to handle your commercial repair and maintenance services in the area. […]
The heat of summer is already here in May, with some days climbing into the 90s. Air conditioning systems across the state are already getting to work managing the comfort of homes. Your home is probably one of them. Now be honest: Did you remember to schedule air conditioning maintenance in April? If you didn’t, […]
Not all homes have a connection to a municipal natural gas line and must run entirely from electricity. Although electricity is more expensive an energy source than natural gas when it comes to powering appliances such as the furnace, oven, and stove, it’s readily available and decreases safety concerns connected with natural gas. Plus, using […]
There’s an old saying that the simplest solution to a problem is usually the best solution. We tend to find that’s true—but the problem is people often don’t know what the “simplest” solution is. It isn’t necessarily the quickest or the least expensive. A simple solution is the one that has the fewest possible complications. […]
At Bud Matthews, our slogan is “For All Your Home Service Needs!” And we mean that: we provide complete services for plumbing, heating, air conditioning, ventilation, water heaters, indoor air quality, remodeling, and new construction. If your home needs it, you only have to call us—we have 24/7 emergency service. However, you may not know […]
You’ve probably heard talk about “tankless water heaters” as one of the best new options for a home and perhaps wondered if you should have one installed. If you have an aging storage tank water heater that may need to be replaced within a few years—or even this year—then it’s a good idea to keep […]
To paraphrase a famous novelist and playwright, “To have one drain clog may be seen as a misfortune. To have two seems like carelessness.” Okay, multiple drain clogs in your home don’t necessarily mean you’ve been careless (although scheduling regular drain cleaning each year will help prevent problems like this). But it does mean something […]
We can all do our part to help the environment by cutting down on the amount of water we use in our homes. There are some simple ways to reduce your household water usage, such as taking shorter showers, only running the dishwasher on a full load, turning off the sink faucet when you’re brushing […]
Hard water is unfortunately a common issue in homes today, and it often occurs in cities. Minerals seep down through the ground and into the pipes carrying fresh water from the municipal treatment plants to residential and commercial buildings—this is why hard water can affect homes even with the best city treatment plants. The good […]
It’s midwinter, and you’re debating replacing your old heating system with a new one. Or you’re considering a new house construction or remodeling in the coming spring. We recommend you think about having a ductless heating system installed, i.e. a ductless mini split heat pump. There are multiple reasons to look into ductless systems, such as […]
“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”
“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”
“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”
“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”
“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”
“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”
“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”
“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”
We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:
- Equipping all technicians with masks, gloves, and disinfectants.
- Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
- Requiring technicians to clean all surfaces with disinfectants before and after performing work.
- Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.