There are a number of plumbing emergencies in a household that can send people into a panic. This is why any good professional plumbing contractor offers 24-hour service to handle these problems: we’ll put your mind at ease when a plumbing disaster strikes. However, even before our plumbers reach you for emergency plumbing in Durham, […]
One of the most important jobs we perform as a plumbing contractor in Durham, NC is piping service. This can mean as small a task as taking out damaged and leaking pipes and putting in new ones, all the way to full whole-house repiping where our plumbers systematically remove outdated pipes from an older house […]
Water leaks in homes contribute to an immense waste of water every year. According to the U.S. Environmental Protection Agency’s WaterSense program, the annual household leaks in the U.S. add up to 1 trillion gallons each year. That’s equal to the water used in more than 11 million homes. One house alone can account for […]
Previously, we’ve posted about hidden leaks and the ways you can tell that they’re occurring in your home—specifically the troublesome slab leak. Once you believe you have leaks in your household plumbing, you can call on plumbers to use leak detection techniques to pinpoint where the leaks are happening and then find the quickest and […]
Here in the deeps of summer in Durham is when we’ll rely on our air conditioning systems the most. You’ll expect to see an increase in your electrical costs when the AC has to spend extra time running in order to keep your house cooled down to a comfortable temperature. However, do you think you’re […]
Here’s an unpleasant experience most of us are familiar with: your monthly bill arrives, and the amount on it is much higher than normal. Suddenly, your monthly budget plan has been thrown off, and you’re scrambling to find out exactly why the cost has made an abrupt jump. Our Durham, NC plumbers are familiar with […]
One of the types of water heaters that we install for homes is the tankless water heater. In fact, it’s one we often recommend customers consider for a replacement water heater because of the many advantages of this type of system: lower energy costs, longer service life, smaller size, and unlimited hot water. The last […]
After a toilet is flushed, which sends water from the tank down into the bowl, the tank starts to fill up once again with water coming from the fresh water feed line. Once the water reaches a set level in the tank, as detected by a float, the flow shuts off. You’ll be used to […]
It’s already hot here in Durham, with temperatures climbing into the 90s during some days—and it isn’t even officially summer yet! We can expect many more blistering hot days to come, especially during July, which is only a month away. You’ve got your air conditioning system running already, we’re certain of that. If you’ve had […]
You may have heard about limescale and how it’s a problem for your home’s plumbing… but you weren’t quite sure what it is, or what you can do about it. In this post, we’re going to go into the details of limescale and how it creates trouble for your home’s plumbing. And of course, we’ve […]
“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”
“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”
“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”
“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”
“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”
“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”
“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”
“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”
We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:
- Equipping all technicians with masks, gloves, and disinfectants.
- Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
- Requiring technicians to clean all surfaces with disinfectants before and after performing work.
- Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.