As a professional plumbing contractor, we’re used to handling an enormous range of different services for homeowners. Basically, when you need plumbing help, even for plumbing emergencies Durham, NC, you can count on us to get the job done, no matter what it is. But there are some plumbing jobs we do more frequently than […]
The bathroom is the spot in your home with the highest amount of plumbing: pipes, fixtures, appliances. It’s therefore the room where you are most likely to encounter plumbing issues that will need repairs. A few simple ones you can correct yourself, but most will require that you call on professional plumbers, like the ones […]
Plumbing leaks of any kind present big problems for a house. Perhaps the number one problem is that they are difficult to find in the first place. It often requires a number of concerning signs before a homeowner even recognizes that leaks are happening somewhere, and even then it will take the work of licensed professional plumbers […]
No, we can’t promise to help you cook up a great meal. What we can promise you is that we’ll take care of any plumbing needs your kitchen may have. When you consider the amount of plumbing pipes and fixtures in this one room of the house, that covers a lot of different services. However, […]
You certainly don’t need us to tell you how important the toilet is in your household. It’s just about essential a plumbing fixture as there is! (Although you might be surprised to know just how much of your indoor water use is for the toilet: around 40% of the total.) When your toilet has repair […]
Are you spending your first winter season with a heat pump providing you with comfort? Maybe you had the heat pump installed in the spring to replace an old AC and furnace, or perhaps you’ve moved into a new home with a heat pump previously installed. Regardless of the reason, you may find some of the behavior […]
Not all homes in the Durham area have access to a municipal sewer line. These homes have to instead rely on using a septic tank to handle the safe treatment and disposal of waste. If your home depends on a septic tank and septic line, you have to take several precautions to make sure that […]
Now that it’s the start of a new year, it’s time to plan the improvements you want to make to your home. Here’s an easy one that you may not have thought of: contact professional plumbers to install a new garbage disposal. “But how do I know I need a new disposal?” That’s a good […]
You may have a lot of resolutions for 2017 (or maybe you just like to call them “plans”). But if you don’t mind, we would like to suggest another to squeeze in. Don’t worry, it’s actually one that’s easy to do. All it takes is making a call or using an online form to contact our […]
Yes, you should. Okay, you probably want more details than that. We just wanted to get that out of the way up front. If you’re asking this question, then you almost certainly need to have water testing. Why Water Testing Is Important It’s easy to think that water testing isn’t that important because the water that […]
“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”
“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”
“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”
“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”
“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”
“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”
“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”
“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”
We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:
- Equipping all technicians with masks, gloves, and disinfectants.
- Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
- Requiring technicians to clean all surfaces with disinfectants before and after performing work.
- Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.