Some Plumbing Repairs Our 24-Hour Plumbers Can Help You With
Nobody wants to make an emergency call to a plumber at some odd hour of the night because a major plumbing disaster has hit their house. However, those strange laws of nature that say things will usually go bad when it’s least convenient applies to plumbing as much as to anything else. This is why we offer 24-hour emergency plumbing service to our customers. We understand this is something you may need at some point. The peace of mind you’ll get from knowing our assistance is only a phone call away any time you need is valuable even if you manage to escape a serious plumbing fiasco.
Let’s take a look at some of the common household plumbing fiascos we can help solve, whenever they might happen.
Flooding from a burst pipe
Frozen pipes are a major danger during the winter, since the ice can lead to a pipe bursting and flooding parts of your home. You can prepare yourself for this type of emergency by ensuring you know where the main water valve for your house is so you can shut off the water and stop continued flooding. We also strongly recommend installing an automatic shutoff valve that will stop water flow automatically. No matter how you stop the flooding, you still need a plumber on the job to fix the problem right away.
No water pressure/no water at all
There’s no water coming from the faucets, showerheads, or any other tap in the house. This is certainly an emergency, although before contacting us for help, find out if your neighbors are experiencing the same problem. If they are, the issue is a municipal one and calling the utility company is the next step. If it appears the trouble is limited to your home, you have a serious problem that has to be fixed ASAP, no matter the hour.
Sewage has started to flow out of the lowest drains in the house! This is alarming, and it means big trouble with the sewer line or septic system that requires attention immediately. In most cases, you’ll need extensive sewer line cleaning or possibly a sewer line repair/replacement. This is a major job, and you’ll be glad you called professionals right away to get on it.
As with flooding from pipes, an overflowing toilet is something you can stop with a turn of a single valve. The feed line to the toilet that brings in water to the tank has a valve that will shut off the water. Once you’ve done that, you can make a call to our plumbers to have the toilet fixed. Toilets are as essential as any plumbing fixture in a household, so please don’t delay on scheduling repairs for one.
When you want a 24-hour plumber in Chapel Hill, NC or the surrounding areas, you can trust to our team of plumbers to help you out. No job is big or too small for our professionals.
For all your home service needs the Durham area: Bud Matthews Services. Depend on our 24/7 emergency service!
“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”
“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”
“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”
“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”
“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”
“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”
“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”
“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”
We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:
- Equipping all technicians with masks, gloves, and disinfectants.
- Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
- Requiring technicians to clean all surfaces with disinfectants before and after performing work.
- Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.