Posts Tagged ‘Durham’
Central air conditioning systems started to become common for residential buildings in the 1970s. But many homes in the Durham area still rely on window units to provide their summer cooling. We recommend you have these window units replaced, either…Read More
To create lower temperatures indoors, your air conditioner uses the circulation of refrigerant, a chemical compound that can easily change between liquid and gaseous forms. As the refrigerant evaporates in the indoor coil of the AC, it absorbs heat and…Read More
The beginning of the spring is the time to make sure the sump pump in your house is ready to do its job in case of flooding. Spring rains, snowmelt, and more water saturated into the ground bring the danger…Read More
When you look at your monthly bills and see how much water your household has been using, do you feel a bit faint, or do you start seeing red? How can we be using this much water? you may be thinking. Unfortunately,…Read More
Energy efficiency is a major concern homeowners have when they are shopping for new appliances. Because furnaces are vital for home comfort and consume large amounts of energy during the winter, their efficiency ratings are important to consider when the…Read More
Once upon a time, homeowners had few choices when it came to new water heater installations. Everyone used storage tank water heaters, and that was that. But now we live in times when homeowners can select water heaters with better…Read More
With the weather so hot at summer’s end, everything is in danger of possibly overheating—including your air conditioner. Air conditioning systems are designed to operate in hot weather. Otherwise, they wouldn’t be much use to anyone. But the extra load…Read More
You probably aren’t aware of this, but a large part of the plumbing for your house is located down in the concrete foundation slab. It’s an easy way to pipe water into the house, and it keeps the pipes out…Read More
You’ve got something wrong with the sewer line for your home. Maybe multiple drains are blocked or bad smells are wafting from sinks around the house. The sewer line probably needs to be cleaned out to restore your home’s drainage…Read More
“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”
“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”
“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”
“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”
“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”
“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”
“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”
“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”
We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:
- Equipping all technicians with masks, gloves, and disinfectants.
- Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
- Requiring technicians to clean all surfaces with disinfectants before and after performing work.
- Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.