Posts Tagged ‘Durham’
One of the more common misunderstandings people have about air conditioners is that the presence of ice is a regular part of how they operate. This is simply not true! Your home’s air conditioner doesn’t use ice during any part…Read More
Plumbing problems don’t work on a calendar or any sort of time table. In fact, sometimes they seem to do everything they possible can to happen at the worst times. This is the reason that we offer fast emergency plumbing…Read More
With the warm weather here—and probably here to stay for a good while—your home’s air conditioning system will start to put in a lot of regular work. Make sure that you have regular spring maintenance done, which will give the…Read More
Water heaters are something that every home needs, and needs around the year. Whether it’s a hot summer or cold winter day outside, you will still need to rely on a supply of heated water from the taps, showerheads, and…Read More
The term hard water is one you may have heard tossed around in discussions of problems in homes, and yet not understood exactly what it meant. It is, admittedly, an odd term. (Isn’t hard water actually ice?) In this post,…Read More
We’ve recently written a reminder that spring is when you should schedule your annual inspection and tune-up for your home’s air conditioning system. This preventive maintenance service is the best way to see that the air conditioner is up to the…Read More
Even if you’ve only been through one of our summers, you know that North Carolina residents are no stranger to humidity! With temperatures just starting to warm up, springtime serves as a reminder that we are about to enter another…Read More
The wastewater in your home all goes to a single pipeline that runs from the house under your property and to the municipal sewer line in the center of the street (or to a septic tank if there’s no access…Read More
Leaks in pipes are one of the more common repair problems in residential plumbing. Corrosion, pinhole leaks, loose fittings, and more can cause pipes to begin to lose water. Even a small leak can lead to extensive damage to building…Read More
Summers can get pretty intense in Durham, NC. When that hot weather hits, you want a fully functioning air conditioner. So, if you noticed any troubling symptoms with your cooling system last year, you might be wondering if it’s time…Read More
“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”
“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”
“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”
“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”
“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”
“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”
“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”
“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”
We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:
- Equipping all technicians with masks, gloves, and disinfectants.
- Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
- Requiring technicians to clean all surfaces with disinfectants before and after performing work.
- Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.