BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving the Chapel Hill Area for Over 40 Years!
Image

Signs to Call Us for Storage Tank Water Heater Repair

Posted on: June 28, 2016

No matter the time of year, one essential appliance you’ll always need running in your home is the water heater. If your house is like most, you use a storage tank water heater to supply your family with the hot water that it needs throughout the day for cooking, cleaning, showering, and bathing. To help ensure that you don’t run into a sudden system breakdown that will leave your household with only cold water, keep a close watch for warning signs from the water heater that something is wrong with it. We’ve listed a few of the more common signs below.

Water discoloration

When you turn on the hot water taps in your house, do you see a rusty discoloration in the water, sort of like what you might expect after you’ve been away from your home on vacation? This often indicates corrosion in the system, or possibly excess sediment in the tank.

A loss of hot water volume

Your water heater goes from supplying your house with enough hot water each day to running out early, leaving some people in the morning with cold showers. If this happens gradually, it usually means the water heater is getting old. But if this occurs suddenly, it might be due to a broken dip tube.

The water won’t get warm enough

Is the hot water just not hot, merely lukewarm? Then the water heater may be suffering from problems with its burners or heating elements.

Rumbling sounds from the tank

Don’t panic when you hear this sound: it’s unlikely that your water heater is going to burst. But you do need to be concerned, since this could be a sign of too much sediment, limescale, or other problems that lead to the water overheating.

Should you detect any of these above issues, don’t ignore them—and don’t make attempts to fix the problem yourself. Instead, pick up the phone and make a call to technicians who know what to do and will get the repair job done fast so you won’t lose your supply of hot water.

Bud Matthews Services offers repairs for tank water heaters—and other models as well—in Durham, NC.

Testimonials
See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
See More Reviews
Certifications & Affiliations
X

We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.